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For independent agencies, brokers and MGAs

Scale your book, Not headcount.

Gemma takes the intake, fills the ACORDs, sends submissions and updates your AMS, across email, text and voice, so your team stays on the relationships.

Context from every channel

Know every detail
of each risk.

Client emails
Texts
Voice calls
Dec pages
Loss runs
Your AMS
Travelers
Nationwide
Liberty Mutual
Chubb
Great American
Markel
Intake brief
Rivera Contracting · GL and workers comp
Every detail in one file.
Ready to quote.
From the declaration page
Current carrier Acuity, renewing March 1.
From the client’s text
Adding two trucks to the fleet in January.
ACORD 80
Homeowner Application
FILLED BY GEMMA
Agency
Rivera & Co. Insurance
Carrier
Travelers
NAIC code
25658
Policy number
Applicant name
Maria Rivera
Date of birth
04/12/1981
Phone
(512) 555-0148
Marital status
Married
Residence premises
2140 Barton Creek Blvd, Austin, TX 78735
Year built
2004
Construction
Frame / brick veneer
Section I · Property  ·  Section II · Liability
A · Dwelling
$420,000
B · Other structures
$42,000
C · Personal property
$210,000
D · Loss of use
$84,000
E · Personal liability
$300,000
F · Medical payments
$5,000
Deductible · AOP
$2,500
Wind / hail
1%
Roof type · year
Comp shingle · 2019
Protection class
3
Prior carrier
Acuity · exp. 03/01
Losses · 5 yrs
None
Remarks
Two trucks added to the fleet in January, see auto schedule.
ACORD 80
Homeowner Application
FILLED BY GEMMA
Agency
Rivera & Co. Insurance
Carrier
Travelers
NAIC code
25658
Policy number
Applicant name
Maria Rivera
Date of birth
04/12/1981
Phone
(512) 555-0148
Marital status
Married
Residence premises
2140 Barton Creek Blvd, Austin, TX 78735
Year built
2004
Construction
Frame / brick veneer
Section I · Property  ·  Section II · Liability
A · Dwelling
$420,000
B · Other structures
$42,000
C · Personal property
$210,000
D · Loss of use
$84,000
E · Personal liability
$300,000
F · Medical payments
$5,000
Deductible · AOP
$2,500
Wind / hail
1%
Roof type · year
Comp shingle · 2019
Protection class
3
Prior carrier
Acuity · exp. 03/01
Losses · 5 yrs
None
Remarks
Two trucks added to the fleet in January, see auto schedule.
Sent to the carriers you write with, ready to quote.
Agencies already running on Gemma.
AnvoKeystone Risk StrategiesAlton RiskAssureTrac
From the first email to a bound policy

A few minutes to start. A whole new back office.

01 / Forward
Forward the lead.

Send Gemma a client email or loop her into a thread from your own inbox.

Fwd: GL quote for Rivera Contracting
D
Drew to gemma@youragency.com
Gemma, new lead below. Contractor in Austin, wants GL and workers comp by Friday.
Gemma picked it up
02 / Intake
Gemma takes the intake.

She asks the right questions by line of business and collects dec pages and loss runs.

How many employees are on payroll?
12 full time, 3 part time.
Thanks. Could you send last year’s dec page?
dec-page-2026.pdf
03 / Review
Review and send.

A complete file lands in your queue, ready to submit, with your AMS already updated.

Your queue
Rivera Contracting
Ready to quote
Lakeside Dental
Waiting on loss runs
Ortiz Roofing
Submitted
AMS updated
Every lead, taken in

Your next client.
Already in the file.

Email from a client
Text message reply
Inbound call
Web form
A risk to quote
Rivera Contracting
GL and workers comp · Austin, TX
30%+
of your account managers’, producers’ and CSRs’ time back
5 min
to a carrier quote over email
24/7
on email, text and voice
Connected to the way you work

Gemma works where you work

Nothing to migrate. Gemma reads and writes to your AMS and CRM, and quotes carriers by API, portal or email.

Momentum
EZLynx
Salesforce
AMS360
HawkSoft
Vertafore
FAQ

Questions, answered.

Do my clients see Latent or Gemma branding?

No. Gemma works from your agency’s own domain, so insureds only ever see your name.

Which AMS and CRM systems do you support?

Momentum, EZLynx and Salesforce today, with AMS360, HawkSoft and Applied Epic integrations built on request.

What happens when Gemma hits a question she can’t answer?

She CCs the responsible producer or account manager and waits for them, so nothing goes out without a human where it matters.

How long does setup take?

Most agencies are live within a week. We configure intake questions, carriers and your AMS connection with your team.

Which carriers can Gemma quote?

Nationwide, Travelers and Liberty Mutual by API, plus email-based submissions to any carrier or wholesaler you work with.

Your team stays on the relationships. Gemma does the rest.

See Gemma run a real intake on your agency’s workflow in 30 minutes.

Book a demo